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FAQ & support

FAQ

A collection of common questions that we hear from Hanko users.

Is Hanko open source?

Yes, Hanko is open source and all source code is published in the Hanko monorepo on GitHub. Hanko backend is licensed under AGPLv3 and the Hanko Frontend SDK as well as Hanko Elements are MIT licensed. Please note that the Hanko Cloud infrastructure and the Hanko Cloud Console are closed source.

What is Hanko Cloud?

Hanko Cloud provides a hosted Hanko backend, simplifying the initiation and management of new Hanko projects. It comes with out-of-the-box user management and analytics.

Can I self-host Hanko?

Yes, you can self-host. Please refer to this guide.

How can I get my data out of Hanko Cloud?

You can access most of your data via the Admin API. This data does not include password hashes or TOTP secrets. If you need these as well, please contact us and we will provide a complete dataset for migrating to self-hosted Hanko or another authentication provider.

How can I integrate Hanko to my app?

Check out our quickstart guides to help you integrate Hanko with your favorite frameworks.

Can I integrate Hanko to a mobile app?

Yes, absolutely. However, we currently do not have any mobile SDKs available, these are on our roadmap for future development. In the meantime, you can make your mobile client work directly with the Hanko API. We recommend getting started with this guide.

Can I use Hanko to add passkeys to my existing authentication solution?

Yes, we provide a dedicated product for that: The Hanko Passkey API. Refer to our Passkey API docs for more information.

My question is not listed here

Join our Discord Community and feel free to ask any questions you might have there.

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